Complaint Letter

词汇：

complain against sb. about sth.投诉......

dissatisfaction with不满于......

put up with / bear / tolerate忍受

awful 糟糕的

poor service糟糕的服务

inconceivable不可思议的

out of one’s expectation令某人大失所望

look into / go into / investigate调查

incident / matter 事件

sanitary situation卫生条件

bad manners 不礼貌

disturbance干扰

nuisance 麻烦事

remedy 补救

solve解决

recurrence再次发生

句型：

1) I am writing to you to complain about ...

2) I am writing to express my dissatisfaction with...

3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...

4) I can hardly bear /tolerate /put up with it any more.

5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.

6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.

7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.

8) We will appreciate your willingness to make up for the loss.

Inquiry Letter

词汇：

inquire about 咨询

seek寻求

obtain 获得

regarding, concerning 关于

provide sb with sth 提供

inform. sb. of sth.通知某人某事

convenience方便

look forward to (doing) sth.盼望...

prompt / immediate  及时的

take into account of sth. / take sth. into account 考虑到...

detailed详细的

essential / necessary必要的

grateful / obliged  感激的

appreciation感激

be concerned about... 对...关心

句型：

1) I would like to obtain some information about…

2) I would like some detailed information on / about...

3) I am an overseas student who lives /studies in...

4) I am writing to you in the hope that I may obtain...

5) I wonder if there is a tennis club available.

6) I would be much obliged to you if you could let me know the procedures I have to go through.

7) Your prompt and favorable attention to my inquiry would be highly appreciated.

8) I am looking forward to a favorable reply at your earliest convenience.

Thank-you Letter

词汇：

appreciate感激

convey / express one’s appreciation表示感激

cordial衷心的

beyond words难以言表

courtesy礼貌

generosity慷慨

grateful感谢

gratitude感激之情

hospitality好客

moved感动

timely及时的

句型：

1) I take this opportunity to express to you my deep appreciation for the kind assistance you rendered me.

2) I wish there were a better word than “thanks” to express my appreciation for you generous help.

3) My appreciation to you for your generous help is beyond words. I wish I could repay it one day.

4) Please accept my most cordial thanks for your timely help, which I will always remember.

5) Thank you from the bottom of my heart for your kind help.

Apology Letter

词汇：

apologize to sb. for sth.  因为...向某人道歉

awfully 非常

behavior 行为

excuse 借口

failure 失败

fault 错误

forgive 原谅

ignorant 无知的

inconsiderateness 不顾及他人

inconvenience 不方便

make an apology 道歉

make up for it 弥补

misunderstanding 误解

negligent 疏忽的

offend 冒犯

overlook 忽略

regret后悔

remedy 补救

remove  消除

shoulder the responsibility 承担责任

thoughtless 欠考虑的

句型：

1) I am awfully/terribly sorry for what I have done.

2) I feel very guilty for what I have done to you.

3) I am afraid what I have done has caused many inconveniences to you.

4) I regret to inform. you that I am unable to do…

5) Please accept my most cordial and humblest apologies for…once more.

6) I will try my utmost not to make such a stupid mistake again.

7) I am so sorry to have put you to so much trouble

Study Pursuit

词汇：

pursue / pursuit 追求

enjoy worldwide fame 享有世界声望

further study 进修

admission (to)入学

entrance 入学

fine tradition of scholarship 良好的学术传统

graduate program  研究生课程

long-cherished desire 珍藏已久的梦想

prestigious 有声望的

relevant 相关的

tuition 学费

well-equipped 设备精良的

well-staffed 师资强大

句型：

1) I am deeply interested in your graduate program in the Dept. of …and plan to apply for admission for the fall of 2000.

2) I am writing to request admission into the Dept. of…at your University for the spring semester of 2000. It is my long-cherished desire to pursue study of Computer Science at a university inCanada.

3) I would greatly appreciate it if you would forward the necessary materials and relevant information at your earliest convenience.

4) If you need any additional information, please do not hesitate to contact me.

5) Your university is a well staffed and well-equipped institute with a long history and a fine tradition of scholarship, enjoying a worldwide fame I will certainly feel greatly honored if I am fortunate enough to be admitted into it.

6) Would you please let me know the procedures for admission at your earliest convenience?

7) I am writing to inquire about the possibility of being accepted as a graduate student in your university upon my graduation.

8) I wish to pursue my Master’s degree in your university.

Job Application Letter

词汇：

a solid theory foundation坚实的理论基础

advertisement广告

all-round全面的

an intimate knowledge of熟练的知识

applicant申请人

apply for申请

be available for an interview可以参加面试

be qualified for有资格

character/personality性格，个性

contact number联系电话

competent有能力的

diploma毕业证

expected salary期望得到的薪水

graduate (from)毕业

have a good command of对掌握熟练

interpersonal skills人际关系的技巧

meet the requirements满足要求

practical experience实践经验

qualification资格

vacancy空缺

working experience工作经验

句型：

1) I have read your advertisement in Jinan Daily for a position of a sales engineer.

2) I wish to apply for the position of…which you advertised in yesterday’s Jinan Daily.

3) I am very interested in exploring the possibility of obtaining a position as a sales engineer with your company.

4) I read with interest your advertisement which appeared in…and would like to take up the challenge as a… with your firm.

5) After completing my four-year course at…university in 1991, I was employed by ABC company as a…

6) I believe I am well prepared, both psychologically and academically, for the post.

7) I believe I have the appropriate qualifications and experience for this post, and therefore, here I am enclosing my curriculum vitae.

8) Upon graduation, I first worked as…The following job was..., and currently I am working for...

9) I am available for an interview every afternoon. Please contact me at…

10) I hope that after reviewing my enclosed resume you will kindly give me an interview so that I can elaborate on my studies and working experience.

11) I hope you would consider my application favorably and grant me an interview.

12) With the kind of experience I have accumulated, I would expect a salary of not less than…